FAQs

How long will it take my order to ship?
97.66% of our orders are shipped within 5 business days, and over half of our orders are shipped within 3 business days or less.

How do I find a specific item from your catalog?
Enter the exact name of the artwork or the catalog item number into the search box that appears at the top of each page.

Does the image on your site accurately represent what I will be sent?
We strive for a high degree of image accuracy. However, in some cases, the visual representation may be approximate. Occasionally, minor modifications occur between printing runs. If you are not satisfied with the product you receive, you may return it within 30 days.

How accurate are the item dimensions listed on your web pages?
RoyalMallard.com verifies the dimensions of all images on our site, but due to industry standards sizes can vary slightly up to (1½"). If you are not satisfied with the product you receive, you may return it within 30 days.

Does your site have a secure connection? How am I able to tell if it is a safe connection?
Our site uses SSL encryption to secure the communication of all sensitive information passing between your browser and our servers. To confirm that it is a secure connection, you should see the https://www.RoyalMallard.com/.... in the URL. The “https” indicates that it’s using SSL.

Can you tell me more about the canvas print?

  • High Quality, Acid-free, PH neutral, poly-cotton base
  • Premium 20.5 mil thick canvas, 470gsm
  • Mounting bracket(s) included - centered on frame
  • Hand glued solid wood stretcher bars
  • Printed on fade-resistant canvas (OBA-Free)
  • Indoor use only
  • Size - 24" x 36" x 1.5"